Take your customer engagement to the next level

We're a Braze Solution Partner

Need help with your customer engagement strategy or implementing Braze? We've got you covered. Our team has deep experience rolling out Braze and has been recognised as a leading implementation specialist in the Australian market.

“Inlight's implementation of Braze for Nando's Australia demonstrates strong capabilities in rolling out customer engagement solutions. Their strategic approach, comprehensive testing, and smooth integration showcase their expertise in this area.

Chris Johnston, Director, Regional Partnerships

Turn data into personalised experiences

Collect data from multiple sources, build comprehensive user profiles, and deliver personalised experiences at the right time and the right place. Tap into 100+ out-of-box filters to build custom audience segments that increase engagement and conversion.

Simplify customer journey creation

Orchestrate and automate sophisticated journeys without reliance on developers. Find what works with the ability to experiment on entire journeys, journey paths, or individual messages.

Create engaging cross-channel experiences

Consolidate your messaging mix and meet customers where they are with consistent, responsive experiences. Channels include email, SMS, in-app, push notifications, WhatsApp and Content Cards.

We're here to help you get the most from Braze

Whether you're looking to roll out Braze for the first time, or you're not getting the value from your current Braze implementation, we offer flexible services to ensure you're maximising your investment.

• Engagement Strategy
  Need help defining your engagement strategy? We have a framework to help you define your goals, use cases, channels, and data structures. We can help you build a business case to invest in Braze.
• Implementation Services
  Need a Braze specialist for a smooth implementation? We can define your data structures, integrate multiple data sources via APIs, and implement Braze SDKs into your digital products. We handle the project end-to-end, minimising business disruption.
• Optimisation
  Already implemented Braze but not getting the value you hoped for? We can review your current setup and diagnose the issues. We'll provide clear recommendations to ensure you're getting maximum value and then help you implement them.
• Product Development
  Need an app or website to unlock the full value of your customer engagement strategy? We're a specialist product development agency with experience building digital products and ecosystems for some of Australia's most well-known brands.