Work/AHM

Modernising health cover through a unified platform

We partnered with ahm to create a customer-first member portal that simplifies health cover management, helps convert new members and gives ahm’s teams greater flexibility.

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AHM member portal showing a summary of Basic Hospital Family Cover details, including monthly price, covered family members, and links to view cover and check limits.

Challenge

With outdated technology relying on multiple vendors, ahm’s old portal made improvements costly, slow and hard to deliver. This affected new customer conversion and limited the member experience.

Solution

We delivered a future-proof platform that improves speed, is easier for ahm to manage content, cuts operating costs and helps ahm act on member needs faster.

  • API-driven architecture
    Connected backend and frontend for faster feature updates across all channels.
  • Unified tech stack
    Node.js and React enable a consistent codebase and faster development cycles.
  • Faster, safer updates
    Continuous integration and automated testing ensure changes are checked before launch, enabling quick and reliable releases.
  • User-focused redesign
    A refreshed interface makes it easy for members to manage their health cover, while giving ahm the flexibility to test and launch new products quickly.

Impact

Ahm can now update content in under 10 minutes, backed by thousands of automated tests for quality assurance. The new experience is faster and more intuitive for members and internal teams can deliver updates independently.

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Updates reduced from days to minutes

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Improved speed to market for new products

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Teams empowered to release and test without reliance on external vendors

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A smoother, more engaging member experience

AHM mobile website page for life insurance, featuring a bold heading, a brief description of flexible family cover, a 10% discount offer for members, and reasons to choose AHM life insurance.
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A group of twelve people gathered around a meeting table in a modern office, smiling and posing for a selfie. The group appears friendly and engaged, with one person in the foreground taking the photo and others waving or smiling in the background.

Technologies

  • React
  • React Native
  • Node.js

Services

  • Platform architecture design
  • API and integration strategies
  • Secure development practices
  • CI/CD implementation
  • Sprint planning and delivery

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A full-width image of a woman in a yellow hoodie raising her fist triumphantly while listening to music with bright blue headphones, walking outdoors in an urban setting with blurred buildings in the background.
Mobile and desktop views of the Hostplus superannuation homepage. The page features a smiling woman in a yellow hoodie with raised arms, promoting control over superannuation. Clear navigation options and support resources are displayed with bold headings and a call-to-action button reading “Join Hostplus.”

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Yellow background
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